When it comes to reducing waste and promoting a circular economy , making our packaging more sustainable is one of the areas where we can make the most difference.
Packaging sustainability is a critical issue for our customers. They want to know that we are taking proactive measures to reduce the amount of packaging used, while increasing the amount of recycled content and recyclable materials to minimise waste and promote a circular economy.
In 2024/25, 82% of our packaging by weight is made from materials that contain at least 50% recycled content. This is thanks to a few key initiatives across our regions:
- RS in EMEA and Asia Pacific: increased recycled content in paper mailbags to 57%, which had previously been manufactured from virgin materials
- RS in Americas: increased the proportion of packaging made with over 50% recycled content from 49% in 2023/24 to 88%
- RS in EMEA: moved to brown paper bags made with over 50% recycled content, which impacts approx. 30 tonnes per year
- RS in the UK: switched to thermal labelling on packaging, reducing the need for paper-backed labels