Our differentiators

Why we’re becoming first choice for our stakeholders

Our differentiators

First place isn’t given – it’s earned

We see a world where every business trusts us as their first choice for all industrial maintenance, repair and operations needs. It’s a privilege we need to earn – and we will. How? By focusing on valued strengths that will make us different from everyone else: a purpose-led culture, an unrivalled product range, innovative service solutions, an effortless customer experience and smart, scalable operations. 

220913 Allied Web Photos 0428

51,000

hours of learning through MyAcademy, our global digital learning platform

253

people in UK apprenticeship programme

PURPOSE-LED CULTURE

We want to help everyone be empowered to be their best and inspired to contribute towards a shared purpose.

Purpose-led culture
230518 RS Warehouse 9073

750 k+

stocked products

88 k+

RS PRO products

UNRIVALLED PRODUCT RANGE

Meeting our customers’ needs by making our range of industrial maintenance, repair and operations (MRO) products broader and deeper.

Extensive product offer
ZES 8726 Enhanced NR

24 %

of revenue from service solutions

22 +

types of service solutions

INNOVATIVE SERVICE SOLUTIONS

With a portfolio of service solutions and partnering approach, there’s no challenge our customers face that we can’t overcome together.

Solving our customers' problems
Gettyimages 1150297884

61 %

of revenue through digital channels

 

EFFORTLESS CUSTOMER EXPERIENCE

Giving customers an exceptionally easy experience powered by digital ingenuity, specialist knowledge and a human touch.

Ease of doing business
230518 RS Warehouse 9125

c. 9,000

employees

25

distribution sites

OPERATIONAL EXCELLENCE

We’re focused on doing the basics brilliantly – operating and growing more efficiently through our technology and digital processes and physical infrastructure with great people. 

Operational excellence