Partners in problem solving
With our portfolio of service solutions and our partnering approach, we’re helping our customers overcome challenges together.
Winning life-long customers
All our product and service solutions share the same goal: to make our customers’ lives easier. By solving our customers’ problems, we’re creating closer and stronger relationships, recurring revenue and greater customer lifetime value.
And we’re never satisfied with ‘good enough’. As the fields of design, inventory, procurement and maintenance keep presenting fresh challenges to our customers, we keep developing services that solve them – better and better.
of revenue from service solutions
types of service solutions
We’re not just product sellers. We’re problem solvers.
When customers look at us, we don’t want them to see a product or a price. We want them to see a partner in problem solving. Our ability to combine products, services and digital solutions means we can be this partner in a way that others can’t.
We’re shifting gears towards a solutions-led business. Strategically aligned to our customers’ needs, so that they can access the right solution, in the right form. From customised production kits. To specialist calibration predictive maintenance and energy optimisation. To outsourced procurement and storeroom solutions for large organisations, with RS Integrated Supply.
By dialling up the service solutions we offer, we’re making our competitive and pricing position stronger, while encouraging customer loyalty and driving product pull through.
